Ordered the wrong product? Do you want to cancel your order?
No problem, just send an e-mail to email@example.com within 14 days. DECODED will send back the instruction how to process your return. Once the order are returned in original and unused condition and packaging, we will give you a refund for the order. Any shopping cost or fees are not refundable.
Is your product defect?
Send an e-mail to firstname.lastname@example.org. Please include proof of the defect.